I have been having problems keeping my HP 6100 'on-line' with Win 10 (as have many people, evidently; I have seen no applicable/working answer on the internet - but that's really another issue I have to resolve later). On a new Dell laptop which came with Win 10, I had installed this printer and it worked (except when it thought the printer was off line); connection is wireless. I uninstalled and re-installed the printer in trying to resolve that problem (this band-aid had worked for a short time on another PC). Now the installation results in the printer showing up in Devices and Printers with the status 'Driver is unavailable'; printer also shows up in the Network view of File Explorer.
I've gone to HP's site, downloaded their latest driver, and get the result that all is ok. Indeed, as part of that download sequence, I connect to the printer and can change settings.
Windows disagrees.
So I go to Device Manager, right click on the printer, and select Update Driver Software ..; result is 'The best driver software for your device is already installed.'
Devices and Printers disagrees (and apps that use a printer agree with Devices and Printers).
Usb Composite Device Driver Error Windows 10
Is there any way (other than switching to a Mac and another brand printer) to install this printer, with its driver?
Thanks.
I have been having problems keeping my HP 6100 'on-line' with Win 10 (as have many people, evidently; I have seen no applicable/working answer on the internet - but that's really another issue I have to resolve later). On a new Dell laptop which came with Win 10, I had installed this printer and it worked (except when it thought the printer was off line); connection is wireless. I uninstalled and re-installed the printer in trying to resolve that problem (this band-aid had worked for a short time on another PC). Now the installation results in the printer showing up in Devices and Printers with the status 'Driver is unavailable'; printer also shows up in the Network view of File Explorer.
I've gone to HP's site, downloaded their latest driver, and get the result that all is ok. Indeed, as part of that download sequence, I connect to the printer and can change settings.
Windows disagrees.
So I go to Device Manager, right click on the printer, and select Update Driver Software ..; result is 'The best driver software for your device is already installed.'
Devices and Printers disagrees (and apps that use a printer agree with Devices and Printers).
Is there any way (other than switching to a Mac and another brand printer) to install this printer, with its driver?
Thanks.
Are you facing this issue in other PCs?
Try open Feedback Hub app and report this issue.
Try boot into safemode and check whether problem exist?
Are you using any third-party Anti-Virus software?
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I did as you suggested and booted into safe mode, and I can read the USB drive correctly. Is there something I can do?
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Hi,
This issue might have caused by the permission settings on a user profile. Let's try to reproduce the issue by creating a new user profile. You can check this article onhow to create a local user accountonWindows 10.
If the issue does not happen on the new profile, there could be some broken system components on your old profile. Let's resolve it by repairing the system following the instructions below:
Right click on Start button, and then select Command Prompt (Admin).
Copy and paste the following command:
Dism /Online /Cleanup-Image /RestoreHealth.
You will get a message The restore operation completed successfully.
Restart your computer to apply changes.
Please note that this process will take time. You will notice that it's being stuck on 20%. It's a normal way since it's checking and configuring necessary changes on the broken components.
Let us know if you need further assistance.
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Hi, We have noticed that the post has been inactive for quite some time. We'd like to confirm if the steps provided by Janeane Cru resolved the issue. If so, we highly encourage you to inform our Community by marking the post as an answer or by clicking on Helpful. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.
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Hello,
Thanks for your reply and sorry for the late feedback. Indeed creating a new account triggered a permission that i never got on my other account for Just in Time Authentication for device access manager and did following:
Log into the HP Client Security program, there is an icon in the control panel.
Go to 'Device Permissions'
Click 'change' next to 'Access'.
Now switch 'on' to 'off' or otherwise edit the Just In Time Authentification
And all is ok now. Thanks again.
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